What you need
Keep the CGHS beneficiary ID and the claim number/Claim ID generated when the reimbursement claim was submitted.
Where status can be checked
The National Government Services Portal currently lists a fully online CGHS reimbursement-claim status service. The myCGHS app also supports checking medical reimbursement claim status.
What to compare
Match the claim number, submission date, claimant/beneficiary, treatment period and amount claimed with your acknowledgement. This helps detect whether you are tracking the correct claim.
If the claim is returned for deficiency
Read the exact deficiency rather than resubmitting the same file. Add only the missing/corrected document, keep a copy, and preserve the resubmission acknowledgement.
If the claim is pending
First confirm that the claim has actually been received and assigned a claim number. Then use the current status shown by the portal/app before raising a grievance.
If the sanctioned amount is lower
Ask for the reason or calculation where available. Compare hospital status, admissible CGHS rate/package, emergency documentation, referral/permission and the documents submitted.
Serving employee versus pensioner
Serving-employee claims are generally processed through the respective administrative department/Ministry, while pensioner reimbursement claims are processed by CGHS. Track the case with the authority actually handling it.
Keep a simple claim file
Save the acknowledgement, claim number, bills, discharge summary, referral/emergency documents, deficiency letters, sanction details and bank credit. This makes escalation much easier.
Related CGHS guides
CGHS Hub · Medical Reimbursement · Claim Status · CGHS Card · Complaint & Escalation
Official sources
- National Government Services Portal – CGHS claim status
- NIC Informatics – myCGHS features
- PIB – myCGHS app features
Source review: 10 September 2026.